Pdf documents printing gibberish

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Windows 11 Support Center.

Windows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn more

Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.

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• PDF's printed in gibberish

PDF's printed in gibberish

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‎03-13-2019 01:19 PM - last edited on ‎03-13-2019 02:37 PM by Cheron-Z

My brand-new Windows 10 laptop does not include Adobe PDF in its printer list under devices and printers. Is there some other place where I can tell it to include document fonts and not rely on system fonts only? If not. how do I get Adobe PDF included as a printer so I can check its settings? Thanks.

Edited to add: My printer is the OfficeJet Pro 8620, and I too get stuck in an endless loop on step 1 of the HP Print and Scan Doctor. I have checked for updates to the Acrobat Reader, and I am assured that the software is up to date. I do NOT have Adobe Acrobat itself; only the reader.

I should also add that I am attempting to print the PDFs in question from the Windows 10 laptop, over my network, and I get gibberish in place of one or more of the fonts in the PDFs. One specific example of gibberish printing is an eBay shipping label, generated by eBay and delivered to me as a PDF. When I try to print the exact same PDFs, from the exact same sources, by hooking up the old Windows 7 laptop to the same printer using a USB cable, they print perfectly well with no gibberish. I have not tried connecting the Windows 10 laptop directly to the printer via USB to see what happens.